PBX integration
Integrate your PBX with your IT systems, get more functionalities
Additional comminication channels
Integrate voice, SMS, chat, email, GSM in one system
Easy to use program
Easy to use application, two versions of interface (windows & web)
Integration with other systems
Possibility to integrate your PBX with other systems like CRM, ERP, medical systems
With our software you can extend functionality of your PBX
Integration with Grandstream UCM 6xxx IP PBX
With a strong cooperation with Grandstream we have developed dedicated versions of our software to work with full range of Grandstream's IP PBX.
Extend functionality of your Grandstream IP PBX:
Different communications channels in one application
Support for voice, chat, email and SMS
Agent’s application for easy usage
Common clients database for all contacts with clients
CTI client
Contact Center / Call Center
Call Recording Management
advanced Interactive Voice Response
Powerfull call statistics
Wallboard
Billing
Mobile phones integration (call statistics & call recording)
Extend functionality of your Grandstream IP PBX:
Different communications channels in one application
Support for voice, chat, email and SMS
Agent’s application for easy usage
Common clients database for all contacts with clients
CTI client
Contact Center / Call Center
Call Recording Management
advanced Interactive Voice Response
Powerfull call statistics
Wallboard
Billing
Mobile phones integration (call statistics & call recording)
Integration with Yeastar S-Series PBX
Extend functionality of your Yeastar IP PBX:
Different communications channels in one application
Support for voice, chat, email and SMS
Agent’s application for easy usage
Common clients database for all contacts with clients
CTI client
Contact Center / Call Center
Call Recording Management
advanced Interactive Voice Response
Powerfull call statistics
Wallboard
Mobile phones integration (call statistics & call recording)
Different communications channels in one application
Support for voice, chat, email and SMS
Agent’s application for easy usage
Common clients database for all contacts with clients
CTI client
Contact Center / Call Center
Call Recording Management
advanced Interactive Voice Response
Powerfull call statistics
Wallboard
Mobile phones integration (call statistics & call recording)
Test our software for 14 days
Naso CC
Contact Center / call center system
Chromis REC
Call Recording System (analog/ISDN/VOIP/GSM)
Naso CC LITE
Call statistics + CTI client
Gramma IVR
Interactive Voice Response system
Anthias STAT
Billing and call statistics system
Installation
Easy installation & configuration with
custom modifications
Possibility to adopt software for special needs
Integration
Integration with other IT systems in company
program interface
Windows-based and web-based interfaces
CTI Solutions
News
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Naso CC - version 6.07
Important update of CTI Solutions software was released - version 6.07 It's compatible with latest Grandstream UCM firmware 1.0.20.17. if you are using this firmware please update our software. Older versions of our software will not work correctly with this firmware. Affected programs: Naso CC, Chromis REC, Anthias STATWritten on Monday, 27 January 2020 12:45
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Naso CC - version 6.06
New version of Naso CC - 6.06 was released Main changes: Grandstream PBX - updates due to changes in PBX firmware (on-hold time, DDI number info) added queue waiting time (Grandstream PBX) minor changes in SuperisorWritten on Thursday, 16 January 2020 14:39
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Integration of Naso CC with Salesforce CRM
Starting from version 6.01 Naso CC can be integrated with Salesforce CRM Integration covers following functionality: Client recognition from Salesforce CRM on incoiming/outgoing call Automatic opening client's card in Salesforce CRM on answering a call Saving client's calls history in Salesforce (as "tasks")Written on Wednesday, 31 July 2019 10:13