Anthias STAT
Billing / Call statistics software allowing to analyze and
account telecom traffic
Automatic download of CDR data from PBX (download
every few minutes)
Multiuser application with defined user rights
Two versions of user interface
Windows-based application
Web-based interface
Multilanguage interface
Tools for analyzing call data
OLAP reports, data export to many formats
Functionality
importing CDR data from PBX (automated scheduled task based running in short period time)
data available for analysis after maximum 2 minutes from call end.
list of all calls (outgoing/incoming, answered/missed)
realtime billing
calls costs rates configuration(local, international)
reports on calls based on different criteria (call direction, duration of call, direction)
billing information for hotels on check-out (detailed list of calls with bill data)
hourly distribution of calls (investigating peak hours) splited by answered / missed calls
PDF with detailed list of calls and billing data
OLAP reports for calls analysis
reports on calls based on different criteria (call direction, infoline, agent, duration of call,
direction)
hourly distribution of calls (investigating peak hours) splited by answered / missed calls
export to CSV, JPG, PDF depending on report type
report on missed contacts with clients
system configuration (users, lines, user rights)
customers database
client - server architecture
System architecture
Client Server architecture
CTI Server: communicates with PBX to collect CDR data
Anthias STAT client: app for browsing information , two
versions of interface (windows-based app or web-browser
interface)