News

News

Tuesday, 14 April 2020 11:58

Naso CC - version 6.11

New version of Naso CC was released - version 6.1

We have added possibility to define minimum call duration on outgoing answered call to mark client as called (and remove him from "lost calls" list). Bu default it's 5 seconds, but you can define your own minimum call duration. Also some small modifications on Naso CC Agent interface were done (layout of items)

Monday, 27 January 2020 12:45

Naso CC - version 6.07

Important update of CTI Solutions software was released - version 6.07

It's compatible with latest Grandstream UCM firmware 1.0.20.17. if you are using this firmware please update our software. Older versions of our software will not work correctly with this firmware.

Affected programs: Naso CC, Chromis REC, Anthias STAT
Thursday, 16 January 2020 14:39

Naso CC - version 6.06

New version of Naso CC - 6.06 was released

Main changes:
  • Grandstream PBX - updates due to changes in PBX firmware (on-hold time, DDI number info)
  • added queue waiting time (Grandstream PBX)
  • minor changes in Superisor
Wednesday, 31 July 2019 10:13

Integration of Naso CC with Salesforce CRM

Starting from version 6.01 Naso CC can be integrated with Salesforce CRM

Integration covers following functionality:

  • Client recognition from Salesforce CRM on incoiming/outgoing call
  • Automatic opening client's card in Salesforce CRM on answering a call
  • Saving client's calls history in Salesforce (as "tasks")
Wednesday, 31 July 2019 10:11

Naso CC - version 6.01

New version of Naso CC - 6.01 was released

Main changes:
  • bug-fix on displaying contacts in agent app on systems without GSM gateways
  • updated support for Platan PBX
  • integration with Salesforce CRM added
  • updated support for Yeastar TGxxx GSM gateways
Friday, 12 July 2019 13:24

Naso CC - version 6.00

New version of Naso CC - 6.0 was released Main changes:
  • all-new agent app interface
  • new communications channels:
    • email
    • web chat
  • built-in email client
  • new client card
  • new browsing client
  • contacts history combined for all communications channels

About CTI Solutions

CTI Solutions - software company established in 2008, specializing in telecom systems.
Our offer cover many areas of client management systems fully integrated with telephony systems. We offer both "box versions" of our programs and customized systems prepared according to client's needs.
Our systems are compatible with many types of PBX'es.

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