Wednesday, 31 July 2019 10:13

Integration of Naso CC with Salesforce CRM

Starting from version 6.01 Naso CC can be integrated with Salesforce CRM

Integration covers following functionality:

  • Client recognition from Salesforce CRM on incoiming/outgoing call
  • Automatic opening client's card in Salesforce CRM on answering a call
  • Saving client's calls history in Salesforce (as "tasks")
Wednesday, 31 July 2019 10:11

Naso CC - version 6.01

New version of Naso CC - 6.01 was released

Main changes:
  • bug-fix on displaying contacts in agent app on systems without GSM gateways
  • updated support for Platan PBX
  • integration with Salesforce CRM added
  • updated support for Yeastar TGxxx GSM gateways
Friday, 12 July 2019 13:24

Naso CC - version 6.00

New version of Naso CC - 6.0 was released Main changes:
  • all-new agent app interface
  • new communications channels:
    • email
    • web chat
  • built-in email client
  • new client card
  • new browsing client
  • contacts history combined for all communications channels

About CTI Solutions

CTI Solutions - software company established in 2008, specializing in telecom systems.
Our offer cover many areas of client management systems fully integrated with telephony systems. We offer both "box versions" of our programs and customized systems prepared according to client's needs.
Our systems are compatible with many types of PBX'es.

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